General Terms and Conditions (GTC)
Status: August 25, 2023
General
Technology Consulting Solutions GmbH exclusively conducts trainings and guarantees the listed topics. For many customers, these represent one of the necessary bases for the appointment of a qualification such as EiP, ESfdt, FfHV, etc.; however, the appointment itself is expressly not made by Technology Consulting Solutions GmbH or its trainers, but regularly by the respective responsible parties, e.g. the employer of the course participants.
Aspects not listed in these GTC shall be regulated regularly in accordance with the usual rules of the German Civil Code (BGB) as well as the customary industry practice in good faith within the meaning of § 242 of the German Civil Code (BGB ).
A. Conditions of Participation and Booking for Seminars offered free of charge by Technology Consulting Solutions GmbH
1. seminar registration
Each participant registers bindingly via the portal of the homepage tcs-gmbh.net or tcs-engineering.de. Each participant will receive a confirmation of registration by email. If you do not receive a confirmation within 20 hours, please write us a short email with your name.
Registration constitutes acceptance of all terms and conditions of participation, including the privacy policy discussed below.
Cancellation is possible free of charge up to 60 days before the start of the seminar, up to 15 days before the start of the seminar minus 20% of the normal price.
When naming a substitute participant for the fully booked event, no cancellation fees will be charged; the substitute participant thus assumes all rights and obligations of the original booker. This also includes the retention of any price discounts such as an early booking discount, but not special conditions such as special discounts for subscription or regular customers.
2. seminar fees and prices
The listed price includes the costs of the seminar, distributed and emailed documents, use of the seminar room including the respective services offered and the respective certificates issued. A partial participation in the seminar does not entitle to a price reduction. Individual offers have priority over the respective valid prices from the non-binding recommendation of our price list and represent the actual proposal of a possible offer.
If certain services are not included in the price, they are not obligatory, but represent an additional, voluntary offer and are to be made visible as such by the seminar provider.
The participation fee is due upon registration. The combination of any discounts – as far as permissible – shall be multiplicative and not additive, i.e. shall refer to the price that has already been discounted in each case and not to the basic price.
3. liability
Technology Consulting Solutions GmbH reserves the right to cancel booked seminars if the minimum number of participants is not reached at the latest 14 days before the start of the seminar. You as a customer have of course the free choice of the preferred rebooking to another date or the complete refund of the already paid seminar fees.
In the event of a speaker cancellation or other reasons for a seminar cancellation for which the organizer is not responsible, all participants will be informed immediately by email. In this case Technology Consulting Solutions GmbH will try to find alternatives. There are no further claims against Technology Consulting Solutions GmbH. This also applies to any adjustments to the seminar content, date or location shifts.
4. data protection
Participants agree that their personal data may be electronically processed and stored for the purpose of seminar processing, including the sending of information, documents or contact related to the booked seminar. Technology Consulting Solutions GmbH is obligated to treat this data confidentially and not to disclose it to third parties, unless requested by the participant or agreed to upon request. In addition, the general privacy policy of this homepage applies.
B. Conditions of Participation and Booking for Inhouse Seminars of Technology Consulting Solutions GmbH
1. booking
A booking made by email, telephone, fax, letter or in person is binding as soon as it is made and is made according to the usual rules among business people.
2. provision by the customer
Unless otherwise agreed, the customer shall provide the seminar room, flipchart, beamer as well as peripherals and necessary working tools and equipment.
3. liability
Technology Consulting Solutions GmbH reserves the right to cancel booked seminars in the event of speaker cancellation or other reasons for which the organizer is not responsible.
In the event of a seminar cancellation, the customer will be informed immediately by email. In this case Technology Consulting Solutions GmbH will try to find alternatives. There are no further claims against Technology Consulting Solutions GmbH.
4. data protection
The customer as well as the participants agree that their personal data will be electronically processed and stored for the purpose of seminar handling including the sending of information, documents or contact related to the booked seminar. Technology Consulting Solutions GmbH is obligated to treat this data confidentially and not to pass it on to third parties, unless requested by the participant or agreed to upon request. In addition, the general privacy policy of this homepage applies.